Refund policy

Last updated: March 12, 2026

At Premier Leather, customer satisfaction is important to us. This Return & Refund Policy explains how returns, refunds, and exchanges are handled for purchases made through our website.

Return Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return:

The item must be unused, unworn, and in its original condition
All original tags and packaging must be included
A proof of purchase or order confirmation is required

Items that do not meet these conditions may not be eligible for a refund.

Return Method

All returns are processed by mail only.
At this time, we do not offer in-person or in-store returns for online purchases.

Return Shipping

If a product is defective, damaged, or incorrect, we will provide a return shipping label at no cost to the customer.
If a return is requested due to customer preference or incorrect order selection, the customer may be responsible for the return shipping cost.

To initiate a return, please contact our customer support team to receive return instructions.

How to Return an Item

Contact our support team to request a return authorization.
Carefully repack the item in its original packaging.
Attach the provided return shipping label if applicable.
Drop off the package at the designated shipping carrier location.

Restocking Fee

Premier Leather does not charge any restocking fees for eligible returns.

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be issued to the original payment method used at checkout.
Refunds are typically processed within 7 business days after the returned item has been received and inspected.
Depending on your payment provider, it may take additional time for the refund to appear in your account.

Please note that original shipping charges (if any) are non-refundable.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible.

To help us resolve the issue quickly: